Refund policy

Returns
You have 7 days after delivery to request a return. Items must be unused, unwashed and in their original packaging.

To start a return, email hello@ilovekloth.com with your order number. We’ll send you instructions on where to send it. Return shipping is paid by the buyer, and the original shipping cost is deducted from the refund.

Not returnable
For sanitary reasons, we can’t take returns on pantyliners (winged, wingless or sets) or nursing pads. Sale items and gift cards are also final sale.

Refunds
Once we receive and inspect your return, your refund goes back to your original payment method within 1 business day. Your bank may take a few more days to post it.

Damaged or wrong items
Check your order when it arrives. If anything is damaged, defective or not what you ordered, email us right away and we’ll make it right.

Not happy with something? Reach out either way. We want you to love your cloths.