FAQ

What are the cloths made of?

Certified organic cotton fabric and certified organic cotton thread. Nothing else. Certification applies to the cotton fiber and yarn, not the finished product.

Are they plastic-free?

Yes. No polyester, no synthetic blends, no plastic packaging.

Where are they made?

Cut, sewn and packed in New Mexico, from fabric knit and woven in the USA.

How do I wash them?

Machine wash and dry with like colors. Skip fabric softener and dryer sheets: they coat the fibers and keep the cloth from being absorbent.

Will they stain?

Yes. Cotton is pure plant, so it soaks things up, makeup included. We skip stain-repellent finishes on purpose. To reduce stains, rinse after use with a drop of soap, hang to dry, and wash before the next use. Sunlight fades stains on undyed cotton.

Will they shrink?

We cut every cloth a little big on purpose. The first wash shrinks it to size.

When will my order ship?

Pre-orders for our new cloths ship January 4, 2027. In-stock orders ship within 1 to 3 business days (unless your order also has something on pre-order, then it all ships together on January 4). Want your in-stock items sooner? Email hello@ilovekloth.com and we'll ship them separately. Additional shipping fees apply.

How is it shipped?

USPS Ground Advantage or UPS Ground Saver, your pick at checkout. Checkout shows the delivery estimate for each. You'll get a tracking number by email when it ships. Free shipping on US orders over $75.

What's the return policy?

7 days after delivery. Unused, unwashed, in original packaging. Buyer pays return shipping. No returns on pantyliners or nursing pads, for sanitary reasons. Seconds are final sale. Full details on our return policy page.

What's the packaging?

Plastic-free. Your order ships in a recycled, recyclable kraft paper mailer.

How do I reach you?

Email hello@ilovekloth.com.